We are committed to providing an easy and enjoyable shopping experience. We want you to know that we value our customers and do everything we can to provide you with the highest level of customer service while we protect your privacy and provide you with a truly secure site. Please review our E-shop information and policies below.

Order pay by credit card
Payment can be made securely online by Visa, Master Card, Visa Electron and Maestro cards.

Product Availability
All items are subject to availability. If items that you order are out of stock, subject to a delay or the price is higher than that shown on your order, we will try to contact you at the email address you provided when placing your order. If we cannot contact you or receive no response to our email, we will continue to process the remaining items on your order. We will not supply a substitute product without your express authority. Once an item is sold out it will be taken off the website at the earliest time.

Countries We Ship to
Here are some of the countries we ship to: Australia, Belgium, Brazil, Canada, Cyprus, Denmark, Finland, France, Germany, Greece, Hong Kong, Ireland, Italy, Japan, Luxembourg, Korea, Malaysia, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, Spain, Switzerland, Taiwan, United Kingdom, United States. Please note that the customer will be responsible for any import duty or taxes in the country of destination. The list above is not the complete list, please send us an email to consult if we ship to your country.

Shipping Rates
We provide free shipping on most orders, for shipping details, please refer to our shipping policy.

Product Representation
The color of our products that you see on this website depends on the display and color capabilities of your particular computer monitor and may not be the exact color or representation of the actual merchandise. Please understand that we have made every effort to display the products featured on the website as accurately as possible, but we cannot be responsible for the color accuracy of your monitor.
We endeavor to present the most recent, accurate, and reliable information on our website at all times. However, there may be occasions when the quantities of certain featured items are limited, they may not be available at the time you place an order. Once an item is sold out we may not be able to replenish the stock in time. Should you have any questions concerning the availability of a particular item on our site, please contact us.

Purchasing
An acknowledgement of your order will be sent by e-mail. We also aim to dispatch all orders within 24 hours subject to credit clearance, address verification and availability of items. Please note that you must supply us with a valid e-mail address in your order to receive your electronic order confirmation.

Your Account
If you use this web site create an account with us, you are responsible for maintaining the confidentiality of your account and password on your side and restricting access to your computer. You agree to accept responsibility for all activities that occur in your account which requires a login ID and password. All order must be placed by adult. Those under the age of 13 should not place any orders. In addition, if you are aged 13 or older but under 16, your parent or guardian should place order on your behalf. If you do not provide us with your correct information, romanticugg.com does not take any responsibilities.

Online Security
We would like you to feel as comfortable ordering from our online store as you would do if you purchased something from us. That's why for your utmost security, all romanticugg.com credit card transactions use industry-standard Secure Sockets Layer (SSL) technology to allow for the encryption of potentially sensitive information to and from our site.
The Secure Sockets Layer (SSL), created by Netscape, is the standard for secure data transmission over the Internet. Web browsers such as Netscape's Navigator and Microsoft's Internet Explorer support SSL. When you are asked to fill in your credit card details on our website, your browser will switch to secure mode. To check if your browser is secure, look at the URL field at the top of your browser. You will see it begin with https: instead of the normal http: This means that you are in secure mode. You can also verify secure mode by the security icon at the bottom-right hand corner of your browser - usually a lock and key padlock or a solid gold key depending on your browser and version.

Cookies
We may use "cookies" to track your preferences and activities on the uggoutlethere website. Cookies are small data files transferred to your computer¡¯s hard-drive by a website. They keep a record of your preferences making your subsequent visits to the site more efficient. Cookies may store a variety of information, including, the number of times that you access a site, your registration information and the number of times that you view a particular page or other item on the site. The use of cookies is a common practice adopted by most major sites to better serve their clients. Most browsers are designed to accept cookies, but they can be easily modified to block cookies; see your browsers help files for details on how to block cookies, how to know when you have received cookies and how to disable cookies completely. You should note, however, that without cookies, some of the website¡¯s functions will not be available, and the user will lose some of the benefits of the site. Contact Us Please feel free to contact us if you have got any questions. All e-mail messages are treated as priority. We will reply to your enquiry within 12 hours. For promptly consultation, you could contact us by MSN: Sales_support@hotmail.com. Entire Agreement These terms, together with all other agreements, terms or conditions incorporated or referred to herein constitute the entire agreement between you and romanticugg.com with respect to the use of this website and any transaction conducted on or from this website and its contents, and supersede any prior understandings or agreements (whether electronic, oral or written) regarding the subject matter hereof, and may not be amended or modified except in writing, or by romanticugg.com making such amendments or modifications available to it pursuant to the terms hereof.

Termination
romanticugg.com reserves the right, at its sole discretion, to terminate your access to all or any part of this site, with or without notice.